Terms of service

Effective date: October 5, 2026

1. Agreement to These Terms

These Terms & Conditions (“Terms”) govern your access to and use of ritular.com and your purchase of products from Individual Entrepreneur Egor Lariushkin, doing business as RITULAR (“we,” “us,” or “our”). By using the website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, do not use the Services or place an order.

2. Contractual Capacity

You may use the Services and place orders only if you have legal capacity to enter into a binding transaction under the law applicable to you. If you have not reached the age of legal majority in your jurisdiction, a parent or legal guardian should place the order or otherwise participate as required by applicable law.

The Services are not directed to children under 13, and children under 13 should not submit personal information through the Services.

3. Store Platform and Availability

Our store is hosted on Shopify. We may modify, suspend, discontinue, restrict, or update any part of the website, product catalog, features, or availability at any time, subject to our obligations for orders already accepted and mandatory consumer rights.

4. Products and Product Information

We make reasonable efforts to describe and display products accurately. However, colors, finishes, dimensions, packaging, accessories, and minor design details may appear differently because of screens, lighting, manufacturing tolerances, supplier updates, or other reasonable variations that do not materially change the product.

Product photographs, renderings, videos, specifications, and descriptions are for identification and information. If a material specification is important to your purchase, contact us at ritular.brand@gmail.com before ordering.

5. Prices, Taxes, and Errors

Prices are shown in the currency displayed at checkout and may change before an order is accepted. Applicable sales, use, or similar taxes may be calculated separately at checkout where required.

We reserve the right, to the extent permitted by law, to correct typographical, pricing, discount, inventory, currency-conversion, or technical errors. If a material error affects a paid order before shipment, we may cancel the affected order and issue a full refund rather than fulfill an obviously erroneous transaction.

6. Orders and Acceptance

Submitting an order is an offer to purchase. An automated order confirmation acknowledges receipt of your order but does not necessarily mean that we have finally accepted it. We may review orders for inventory, payment authorization, fraud, legal restrictions, and fulfillment.

We may refuse or cancel an order before shipment, to the extent permitted by law, for reasons including suspected fraud or unauthorized payment, inventory unavailability, pricing or technical error, duplicate or abusive ordering, legal or sanctions restrictions, shipping limitations, or another material fulfillment issue. If we cancel a paid order, we will issue the required refund.

7. Payments

Payment methods shown at checkout may be provided by third-party payment processors, acquiring banks, card networks, and wallet providers. You represent that you are authorized to use the payment method submitted.

We may use reasonable fraud-prevention procedures and may request additional verification before shipment. We do not guarantee that any particular payment method will remain available.

8. Shipping and Delivery

Shipping, processing, tracking, address responsibility, customs treatment, delay handling, lost-package procedures, and related matters are governed by our Shipping Policy, which is incorporated into these Terms.

Delivery dates are estimates unless expressly stated otherwise. Nothing in these Terms limits any shipment-delay, cancellation, or refund right that cannot legally be waived.

9. Returns, Refunds, and Replacements

Returns, refunds, replacements, defective-product claims, return authorization, return addresses, return shipping, inspections, refund deductions, and abuse-prevention procedures are governed by our Return & Refund Policy, which is incorporated into these Terms.

10. No Additional Commercial Warranty Unless Stated

Unless a specific product page or separate written warranty expressly states otherwise, we do not offer an additional voluntary commercial warranty beyond the remedies provided in our published policies and any warranties, guarantees, or consumer rights that cannot legally be excluded.

Nothing in these Terms limits rights or remedies that applicable law makes mandatory.

11. Acceptable Use

You must not use the website or Services to:

• Commit fraud, submit unauthorized payments, impersonate another person, or provide materially false information.
• Interfere with security, checkout, payment, anti-fraud, rate-limiting, or technical systems.
• Introduce malicious code, scrape or harvest data in an abusive or unlawful manner, or attempt unauthorized access.
• Use the Services in violation of applicable law or third-party rights.
• Abuse returns, refunds, promotions, chargebacks, coupons, referral programs, or delivery claims.

12. Intellectual Property

The website and its original content, including branding, logos, product photography, videos, graphics, page layouts, copy, product-selection materials, and other original content created or commissioned by us, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes. You may not reproduce, republish, sell, commercially exploit, systematically copy, or create materially derivative commercial content from our protected materials without our prior written permission, except as permitted by law.

13. Reviews, Feedback, and User Content

If you voluntarily submit a product review, photograph, video, testimonial, suggestion, or other content for publication, you represent that you have the right to submit it and that it does not violate law or third-party rights.

To the extent you ask or permit us to publish such content, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use it in connection with operating and promoting the Store, subject to applicable privacy law. We may remove user content that we reasonably believe is unlawful, fraudulent, abusive, infringing, or unrelated.

14. Third-Party Services and Links

The Services may rely on or link to third-party providers, including Shopify, payment processors, carriers, fulfillment providers, analytics services, and advertising platforms. Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services outside our reasonable control.

15. Disclaimers

To the maximum extent permitted by applicable law, the website and non-mandatory informational content are provided on an “as available” basis. We do not warrant that the website will be uninterrupted, error-free, or free from all technical defects.

Any product-related disclaimer in these Terms is subject to mandatory consumer rights and does not exclude liability or remedies that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from use of the website or a transaction, including lost profits or business opportunity, where such limitations are legally permitted.

For claims relating to a specific product order, and only where legally permitted, our aggregate liability will not exceed the amount actually paid for the affected order. This limitation does not apply to liability that applicable law prohibits us from limiting, including any mandatory rights or remedies available to consumers.

17. Indemnity for Unlawful Misuse

To the extent permitted by law, you agree to be responsible for losses and reasonable costs caused by your unlawful misuse of the Services, fraud, intentional infringement of third-party rights, or material breach of these Terms. This provision does not apply to ordinary consumer complaints, lawful chargebacks, or the good-faith exercise of statutory rights.

18. Governing Law and Disputes

These Terms and our relationship with you are governed by the laws of Georgia, without regard to conflict-of-laws principles, except to the extent that the mandatory consumer-protection law of your U.S. state or other applicable jurisdiction cannot lawfully be displaced.

Before filing a dispute, we encourage you to contact us at ritular.brand@gmail.com so that we can attempt to resolve the matter informally. Where legally permitted, disputes not resolved informally may be brought before the competent courts of Tbilisi, Georgia. Nothing in this clause prevents a consumer from using a court, regulator, statutory forum, or other remedy that applicable mandatory law makes available.

19. Severability and No Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to the fullest extent permitted by law. Failure to enforce a provision on one occasion does not waive the right to enforce it later.

20. Changes to These Terms

We may update these Terms prospectively. The version posted at the time an order is placed will generally govern that order unless a later version provides greater rights or applicable law requires otherwise.

21. Contact

RITULAR
Operated by Individual Entrepreneur Egor Lariushkin
Identification number: 306573286 (registered by the LEPL National Agency of Public Registry, Georgia)
Legal address: Police I Lane N5, Floor 1, N4, Samgori District, Tbilisi, Georgia
Email: ritular.brand@gmail.com
Website: ritular.com